Privacy Notice – Lens of Sutton Association
- Who we are
The Lens of Sutton Association is the “data controller” for the personal information collected via this website.
Contact details
Lens of Sutton Association
14 Parkhall Croft
Birmingham
B34 7BU
Email: enquiry@lensofsutton.co.uk
- What information we collect
We only collect personal information you choose to give us, for example when you contact us.
Contact form / enquiries
When you contact us via the website contact form, we may collect:
- Name (first and last)
- Email address
- Phone number (if you provide it)
- Your message and any information you include in it
Website/server logs (basic technical data)
Like most websites, our hosting and security systems may process technical logs (for example, IP address, date/time of access, pages requested, and browser/device information) to keep the site working and secure.
- What we use your information for (and our lawful basis)
We use your personal information to:
- Respond to enquiries and keep a record of correspondence where needed
Lawful basis
- Legitimate interests: we need to read and reply to messages sent to us and administer the website.
- Consent may apply where you voluntarily provide information for a particular request.
- What we do not do
- We do not sell your data.
- We do not use your details for marketing lists/newsletters via this website (unless you separately ask us to).
- We do not run advertising or behavioural tracking on this site.
- Cookies and similar technologies
Our website (lensofsutton.co.uk)
We aim not to use cookies for general browsing (no analytics or marketing cookies).
Third-party websites and embedded/linked services
This website includes a third-party embed or link to The Transport Library website. The Transport Library website uses cookies. If you visit or use that third-party service, cookies may be set by them in accordance with their own cookie and privacy information.
Important: We do not control third-party cookies or how third-party sites process your personal data. Please review their policies before using their services.
- Who we share your information with
We share personal information only where necessary, for example:
- With our website hosting and email service providers (so we can receive and reply to messages), and
- With trusted volunteers/committee members who handle enquiries on our behalf.
We do not share your information with third parties for marketing.
- How long we keep your information
- Contact form/enquiries: typically kept for up to 12 months after the enquiry is resolved, unless we need to keep it longer for a specific reason (for example, ongoing correspondence or record-keeping).
- Technical logs: retained for a limited period as part of routine website security and maintenance.
- Your data protection rights
You have rights under UK data protection law. Depending on the circumstances, these include the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (in some circumstances)
- Restrict processing (in some circumstances)
- Object to processing (in some circumstances)
- Data portability (in some circumstances)
To exercise your rights, contact us using the details in section 1.
- Complaints
If you are unhappy with how we handle your information, please contact us first so we can try to resolve it. You also have the right to complain to the UK data protection regulator, the Information Commissioner’s Office (ICO). - Keeping your information secure
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. Please note that no method of internet transmission is completely secure. - Links to other websites
Our website includes links to other sites (including The Transport Library). Those sites have their own privacy notices and cookie policies. We are not responsible for their content or privacy practices. - Changes to this Privacy Notice
We may update this notice from time to time. The “Effective date” at the top will show when it was last updated.
Effective date: 29 December 2025